Assistant Patient Care Coordinator
Structural Elements® is a regional leader in holistic wellness, offering a unique approach to orthopedic care and whole-body health. We are seeking a friendly, detail-oriented Assistant Patient Care Coordinator to join our Hagerstown clinic team. This role is key to creating an exceptional patient experience, supporting both front-desk and clinical operations.
What You'll Do:
- Welcome and assist patients throughout their visit, ensuring a positive experience
- Prepare treatment rooms between patients (change linens, sanitize surfaces, dispose of used materials properly)
- Maintain cleanliness of the fitness studio, sauna, and equipment between uses
- Support the front desk by checking in patients, scheduling appointments, and processing payments
- Help keep retail products stocked and organized
- Complete daily opening and closing duties, maintaining a clean and professional environment
- Follow HIPAA guidelines and infection-control policies to ensure a safe space for all
- Learn and promote the benefits of all Structural Elements® services
- Occasionally support therapists during weekend or evening events
What We’re Looking For:
- Friendly, professional, and dependable with excellent communication skills
- Detail-oriented and able to maintain high standards of cleanliness and organization
- Comfortable multitasking in a fast-paced clinic environment
- Willingness to learn about our services and contribute to a positive team culture
- Previous customer service, fitness, or medical office experience a plus
Why Join Us:
- Be part of an innovative and growing healthcare brand
- Support a mission-driven team passionate about helping patients live active, pain-free lives
- Opportunity for growth and advancement within the company
- Flexible scheduling with occasional weekend/evening event opportunities