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We are an established and growing integrative medicine clinic in Bethesda, Maryland. We are seeking a dependable, energetic Medical Office Assistant to join our team. This is a hands-on, active role where you’ll help keep the clinic running smoothly and support exceptional patient care. It’s an excellent fit for pre-health students (pre-med, pre-PA, pre-nursing). Medical Assistant certification is not required, this is an entry-level position. 

You’ll spend the majority of your shift on the move, bending, lifting, and on your feet preparing treatment rooms, assisting with front desk operations as needed and patient tasks. 

What You’ll Do

  • Champion Patient Experience: Greet and check in patients warmly, assist with initial symptom screening, and process check-out efficiently.
  • Support Scheduling & Documentation: Assist with scheduling and documentation, ensuring accuracy across all patient records and communications (using Google Workspace/Microsoft Office). Accurately collect payments.
  • Perform General Administrative Duties: Maintain essential office functions, including scanning, filing, managing phone calls, and email follow-up.
  • Assist with Clinic Workflow: Directly support providers with daily workflow. Manage patient treatment rooms, ensuring timely setup, sanitization, and changeover between every patient.
  • Uphold community safety — follow infection-control standards and guidelines, wear KN95 masks, maintain a fragrance-free environment, practice hand hygiene (short clean nails), frequent sanitization of high-touch areas, etc.
  • Process Inventory: Assist with inventory by tracking stock needs and ensuring supplies are fully stocked and organized.
  • Be a True Team Player: On our team everyone contributes, whether it’s assisting a colleague, preparing a room, taking care of plants, caring for patients, or keeping the office looking its best.

Schedule

  • Shifts available Mon–Thu, 9:30am–8:30pm; Fri–Sat, 9:30am–6:30pm
  • Minimum commitment of 20 hours per week

Required Qualifications

  • Legally authorized to work in the United States and at least 18 years of age
  • Able to commit for 12 consecutive months, working 20+ hours per week
  • Minimum of 1 year of healthcare, hospitality, customer service, or other client/customer facing experience
  • Commitment to safety standards and office policies: KN95 masking at all times, fragrance-free environment, professional grooming (short clean nails; no artificial nails) etc.
  • Comfortable bending, reaching, and lifting up to 30 pounds as part of stocking and office upkeep; climbing step stools/ladders
  • Comfortable working at a standing desk for extended periods of time
  • Must be able to move, position and transfer patients
  • Must have reliable personal transportation — our clinic is not easily accessible by public transit
  • Strong verbal and written communication skills; proficient typing; basic software comprehension 
  • Trustworthy and able to maintain confidential information 
  • Background check and drug screening are required 

What We Offer

  • Consistent weekly hours & job stability
  • Comprehensive training & ongoing development
  • Mentorship & growth opportunities

IF YOU ARE READY TO APPLY:

If you think you’re a perfect fit and want to learn more about our team, we’d love to hear from you! Please submit your resume and a cover letter to splendid@acupuncturebethesda.com and include the word "joy" in the first line of your cover letter so we know you’ve read this posting carefully!