Medical Assistant
We are an established integrative medicine clinic in Bethesda, Maryland, seeking a dependable, energetic Medical Assistant to join our team. In this hands-on, active role you’ll help keep the clinic running smoothly and support exceptional patient care. (Medical Assistant certification is not required but welcomed.) You’ll spend the majority of your shift on the move and on your feet preparing treatment rooms, assisting with front desk operations as needed, and patient tasks. This position requires working at a standing desk and wearing a KN95 mask to protect our immunocompromised patients.
This role comes with on the job training and is ideal for someone who takes initiative, and isn’t afraid to roll up their sleeves and work hard. We promote from within and are looking for someone eager to own their work, grow with the practice, and step into greater responsibility as we expand.
This is a full-time, in-person, salaried position.
You must be available to work a minimum of 40 hours per week. Hours are available Monday - Thursday 9:30am - 8:30pm and Friday - Saturday 9:30am - 6:30pm.
What You’ll Do
- Champion Patient Experience: Greet and check in patients warmly, assist with initial symptom screening, and process check-out efficiently as needed.
- Support Scheduling & Documentation: Manage scheduling and uphold meticulous EMR documentation, ensuring accuracy across all patient records and communications (using Google Workspace/Microsoft Office) Accurately collect payments.
- Perform General Administrative Duties: Maintain essential office functions, including scanning, filing, managing phone calls, and email follow-up.
- Assist with Clinic Workflow: Directly support providers with daily workflow. Manage patient treatment rooms, ensuring timely setup, sanitization, and changeover between every patient.
- Uphold Professionalism: Maintain the overall cleanliness and professional appearance of the office environment.
- Own Clinic Inventory: Take full ownership of all medical supplies, including tracking inventory needs, ordering stock, and ensuring all supplies are fully stocked and organized.
- Contribute to Growth: Participate in special projects and research initiatives as needed, contributing to the development and improvement of the practice.
- Be a true team player: On our team everyone contributes, whether it’s assisting a colleague, preparing a room, taking care of plants, caring for patients, or keeping the office looking its best
Required Qualifications
- Commitment to safety standards and office policies: KN95 masking at all times, fragrance-free environment, professional grooming (short clean nails; no artificial nails) etc.
- Bachelor’s degree or equivalent work experience preferred
- Minimum of 1 year of healthcare, hospitality, customer service, or other client/customer facing experience
- High initiative — proactive, dependable, organized, you must be able to anticipate needs
- Ability to take ownership and responsibility
- Comfortable bending, reaching, and lifting up to 30 pounds as part of stocking and office upkeep; climbing step stools/ladders
- Comfortable working at a standing desk for extended periods of time
- Must be able to move, position and transfer patients
- Must have reliable personal transportation — our clinic is not easily accessible by public transit
- Strong verbal and written communication skills; proficient typing; basic software comprehension
- Trustworthy and able to maintain confidential information
- Background check and drug screening are required
What We Offer
- Consistent weekly hours & job stability
- Comprehensive training & ongoing development
- Mentorship & growth opportunities
IF YOU ARE READY TO APPLY:
If you think you’re a perfect fit and want to learn more about our team, we’d love to hear from you! Please submit your resume and a cover letter to splendid@acupuncturebethesda.com , and include the word "harmony" in the first sentence of your cover letter so we know you’ve read this posting carefully!