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IT Specialist/Computer Assistance ARS NEA BARC (Beltsville, MD) Spring 2025

USDA Agricultural Research Service (ARS)
Email

Job Description

  • Image machines
  • Work with local and remote users to install, configure, and troubleshoot software and hardware issues.
  • Assist with support tickets within Remedy system
  • Work with BARC IT to excess equipment, assist facilities and customers with upcoming transition to Lumens network.
  • Work amongst NEA IT Specialists to complete various projects
  • Complete vulnerability requests per Cyber - under initial supervision with NEA IT Team Lead and BARC IT 
  • Work with BARC IT to complete various data calls and reports, as required.

 

Duties include:

1. Work with BARC IT to learn how to set up and configure machines at a fast-paced environment. Will become familiar with automated tools to support efficiency.

2. Learn to use Enterprise tools such as Active Directory, DameWare, and Remedy to support customers
3. Work with IT and Beltsville research units to support backlog of obsolete equipment throughout the facilities
4. Work with BARC IT to support upcoming transition to Lumens network
5. Will work with NEA IT Team Lead and other NEA IT Specialists to complete various data calls, reports, vulnerability remediation requests, and various other projects.

 

Location: Beltsville, MD Beltsville Agricultural Research Center : USDA ARS

Please NOTE: This internship is located in Beltsville, MD and requires interns to do work in-person. This position is limited to local commuting area candidate only (within 50 miles radius).

 

Hours per week: Flexible

(Minimum 20 hours Maximum 40 hours per week)

 

Preferred majors:

  • Information Technology
  • Computer Science

 

Education Level:

  • Undergraduate students

 

Desired Skills:

  • Experience with Windows OS, Office 365, willing to learn, and willing to support customers remotely is preferred.
  • Experience with setting up machines, printers, mobile devices, and proficiency with working in a multi-task and high paced environment is a plus.
  • Prior work with Active Directory, remote support tools, PowerBI, Excel spreadsheets, and reporting is a plus

 

Supervision:

  • Interns will report to ARS NEA BARC. 
  • Interns will receive guidance and feedback from supervisor daily, weekly, or as needed.
  • Interns formal evaluation are completed at the following segments of the internship session, Mid-term and Final Performance Evaluation.

 

Conditions of Employment

  • Applicants must be legally authorized to work in the United States as a U.S. citizen or national, asylee, refugee, or lawful permanent resident.
  • Must be in good academic standing as defined by their academic institution.
  • Unofficial Transcript can be used when applying for the position
  • Satisfactory Background investigation and/or fingerprint check.
  • The position is renewable, based upon effective performance, availability of funds, and program needs, with the possibility of a multiple-year appointment.

 

Documents to have when applying:

  • Resume saved as PDF

 

Pay information:

  • Undergraduate students (Associates and Bachelor's degree seeking students): $17.45
  • Graduate students (Masters and Doctorate degree seeking students: $19.20

 

How to apply:

Complete HACU Application via:

 

The internship with the USDA that you were selected for is offered through a third-party provider – the Hispanic Association of Colleges and Universities (HACU). You need to complete their application before the official offer letter can be drafted and sent for your review.

 

Note: You do not need to wait on documents such as official transcripts, references, and so on to submit your application. You can upload a placeholder in its place and submit via email when you receive them.

 

Responding to Flyer or E-mail:

  • E-mail resume and introduction to HACU@usda.gov
  • Copy/Type E-mail subject line as shown in flyer/email

 

General Information

About USDA and HACU

For the past 27 years, USDA has partnered with HACU to provide internship opportunities for hundreds of undergraduate and graduate students. These internships provide valuable professional experience for students while also exposing students to the important work that is done at USDA. The students also make significant contributions to the sub-agencies.

This partnership with HACU represents a larger USDA strategy aimed at ensuring a diverse, prepared, and competitive workforce that is vital to establishing a sustainable agricultural future. As a result of their positive internship experiences and supportive and inclusive culture at USDA, many former HACU students are now members of the USDA permanent workforce. To learn more visit: USDA Agricultural Research Services (ARS) [https://www.ars.usda.gov/about-ars/] & Hispanic Association of University and Colleges National Internship Program [https://www.hacu.net/hacu/HNIP.asp]